top of page

STORE POLICY

Customer Care

We’re Here for You 🤍

At Ayade Yoni, your comfort, confidence, and care come first. We are committed to providing high-quality, thoughtfully crafted feminine wellness products and an experience that feels just as intentional.

If you have questions about your order, our products, or need support at any point, we’re happy to help.

How to Reach Us
Email: support@ayadeyoni.com
Response Time: Within 24–48 business hours (excluding weekends & holidays)

Order Support

Privacy & Safety

Our products are made with care using gentle, intentional ingredients. Please review individual product descriptions for usage instructions and consult your healthcare provider if you have specific sensitivities or medical concerns.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

You may not attempt to sue or defamation to Aya’de Yoni due to allergies or harm, being that we are not a drug company or claiming to diagnose, cure or treat. 

All products are completely hand made consistency may slightly vary. 

Returns & Exchanges

Due to the intimate nature of our products, strict hygiene standards, and the use of raw, organic ingredients, all sales are final.

 

Ayade Yoni products are handcrafted in small batches with care and intention. For the safety of our customers and in alignment with health and sanitation best practices, returns and exchanges are not accepted.

 

An exception may be made only in the event of an error on behalf of Ayade Yoni (such as receiving an incorrect item). Any such concerns must be reported within 48 hours of confirmed delivery.

We are unable to accept returns or exchanges for any reason beyond this exception.

 

For assistance regarding order discrepancies, please contact us at support@ayadeyoni.com. Each inquiry is handled with discretion and care.

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

bottom of page